Deliver the connected experiences your customers demand
Product data, pricing, inventory and orders share one record, so customers see consistent information, price and availability. Unifyze enables the customer to buy how they want, click-and-collect, ship-from-store, cross-channel returns.
What the customer wants
Today’s customers expect the same experience however they reach your brand. Most businesses can’t deliver it because their operations are siloed by the sales channel where product information may vary between site and marketplace, pricing may differ online and in store, and shoppers who can’t move cleanly between channels go to a competitor who lets them.
Unifyze removes those barriers by connecting every touchpoint to one record. Shoppers see identical product information, imagery, pricing and availability whether online or in store, and can move between channels.
Behind the customer experience, you gain operational leverage. A consistent messaging strengthens the brand across touchpoints, inventory works as one shared pool rather than separate allocations, and analytics give true omnichannel insight instead of fragmented per-channel metrics.
FAQs
Find answers to your questions about our Product Information Management solutions below.
While multichannel and omnichannel manage multiple separate systems, unified commerce consolidates all channels into one platform with a single database that eliminates integration complexity while creating truly seamless customer experiences.
Unifyze offers phased implementation starting with your highest priority channels. Most businesses achieve initial unified capabilities within 8-12 weeks, with complete channel integration typically completed within 3-6 months based on complexity.
Absolutely. Unifyze gives you full control over channel-specific pricing, promotions, and content while maintaining centralised management. You decide what remains consistent and what varies by channel through intuitive business rules.
By removing channel barriers and creating consistent experiences, unified commerce increases customer satisfaction by 35-45% on average. Cross channel shoppers typically spend 30% more than single-channel customers, with higher retention rates.
Key metrics include cross channel conversion rates, average order value across channels, channel switching completion rates, unified customer lifetime value, and inventory utilisation improvements across locations. Unifyze provides built in analytics for these measurements.
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